IT Support Basics
Understand the core tasks, tools, and skills behind entry-level IT support and helpdesk roles.
Great first read for career-changers.
Browse verified entry-level IT jobs with little to no industry experience required. See which roles hire beginners, the skills you need to highlight, and how to apply with confidence.
Free to use • UK focused • No account required
Built by a UK computing lecturer, to explain IT careers in plain English.
Clear pathways for Support, Dev, Data, Cyber, Cloud, Games, and AI.
Human filters for students, graduates, and career-changers.
Guides and skills hubs so you know what to learn next.
Short, practical guides that explain what different IT jobs involve, what you’ll do day to day, and which skills to start building now.
Understand the core tasks, tools, and skills behind entry-level IT support and helpdesk roles.
Great first read for career-changers.
A step-by-step guide for changing from retail, hospitality, admin, or other roles into IT.
Includes simple CV and skills tips.
Plain-English overviews of typical junior roles so you can quickly decide what to target first.
Support, Dev, Data, Cyber, Cloud, Games, AI.
Use the IT Skills Hub to see which skills matter for different IT jobs, from basic computer skills and Excel through to Python, networking, and cloud platforms.
Move from curious to job-ready in clear, simple steps: learn the basics, build a small skill set, then apply for beginner-friendly IT roles that genuinely match your level.
Use our IT Basics, career guides and job descriptions to compare support, development, data, cyber, cloud, games, and AI roles in plain English.
Follow simple skill suggestions for your chosen career pathway and start mentioning them on your CV and applications with confidence.
Browse entry-level IT jobs filtered for beginners, career-changers, and students, then set up alerts so you can apply as soon as new roles appear.
Quick answers to common questions about starting a tech career in the UK.